We only replace items if they are defective. If you need to exchange an item, send us an email at firstname.lastname@example.org . Our return policy lasts 7 days. We can offer you a voucher or change the product for a new one. To return a product, your item must be unused and in the original packaging with unbroken seal. The item will be sent back to us by registered mail. Please visit our Terms and Conditions for more information.